Is It Worth It to Outsource Services to the Philippines?
If you’re looking at outsourcing, chances are you’re eying the Philippines as a potential country of choice- and, for good reason. The country has continued to be one of the leading names when it comes to outsourcing. Great! But exactly what services should you outsource in the Philippines?
The outsourcing industry in the Philippines started in the 1990s. Since then, it has blossomed into the second-highest revenue earner for the country next to remittances from Overseas Filipino Workers (OFWs). Naturally, the BPO industry is continuing to expand at a rapid pace and outsourcing covers more than just call center services.
With all that being said, Global Strategic, a rising name in the thriving BPO industry, shares the top services companies are outsourcing to the Philippines and has been serving worldwide clients since 2006.
Popular Outsourced Services to the Philippines
Call Center Services
When you talk about outsourcing and BPO, the first thing that comes to mind is probably called centers. At Global Strategic, we can provide clients with the following calling services:
- Direct marketing Programs
- Insurance Claim Documentation
- Outbound Lead Generation
- Market Research
- Customer Care Services
- Collections
- Scheduling
- Welcome Calls
- Survey Taking
- Order Taking
- Appointment Setting.
Global Strategic maintains a state-of-the-art call center facility with the latest technology. Furthermore, the company is fully staffed with competent personnel, offering 24-7 support to our clients across numerous industries and tasks.
Virtual Assistance
In the Philippines, becoming a Virtual Assistant is one of the most sought-after careers. But securing international clients can become a daunting task and revenue may become inconsistent for some freelance VAs.
Luckily, with the help of the BPO industry, Virtual Assistants are given a chance to work directly with clients and have consistent revenue streams while also enjoying the benefits of working for a company rather than freelancing. Among the services a Virtual Assistant can provide are:
- Administrative Support
- Customer Service
- Website maintenance & Services
- Graphic Design
- Social Media Marketing
- Sales
- Accounting and Bookkeeping
VAs can specialize in specific niches. For example, a VA can become a Property Management Virtual Assistant and help managers with online listing, tenant-related documentation, and more.
Mortgage Servicing Solutions
Global Strategic has extensive experience in the mortgage servicing industry and has helped a number of companies outsource to the Philippines as an effective way to reduce costs and cover the workload. Instead of paying locally for administrative work, the document-heavy workloads can be outsourced instead for a fraction of the cost.
Some of the services can include:
- Digitizing Document Services
- Document Searching
- E-mail correspondence
- Electronic Filing
- Document Drafting
- Data Extraction
- Tax Verification
- Mortgage Document Review
- Modification Document Review
- Execution Review
Our staff is trained for both Judicial and Non-Judicial states, and we leverage our years of experience into standard operating procedures for a number of different mortgage companies, banks, lending institutions, and private law firms.
Accounting
One of the easiest decisions a company can make is to outsource its accounting workload to the Philippines. Aside from the lower costs, organizations can free up valuable time so they can focus on daily operations or securing new customers.
Here are some of the accounting services you can outsource in the PH:
- Payroll Accounting
- Financial Statement Preparation
- Account Booking Maintenance
- Account Payable Bookkeeping
- Tax Services
- QuickBooks
Real Estate Services
With the help of professional real estate virtual assistants from Global Strategic, you can focus your energy on doing the thing your best at – closing deals and finding clients. Furthermore, you also get to lower costs compared to hiring staff locally.
Here are some of the services you can receive when you choose to outsource:
- Broker’s Price Opinion
- REO Billing and Reimbursement
- Social Media Marketing
- REO Administrative Solutions
- Accounting and Bookkeeping.
With the outsourcing industry in the Philippines continuing to grow, more businesses are expected to invest more resources into getting their services outsourced in the country. Global Strategic, an established and rising name in the BPO industry provides clients with all your outsourcing needs.
With 16 years of industry experience, Global Strategic has the expertise that can push your business further.
The BPO industry in the Philippines is rapidly advancing and has not shown any sign of slowing down. Learn more about how outsourcing can help with your current business needs and future business growth.